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Terms of Service

Welcome to Himalayan Bites!
These Terms of Service (“Terms”, “Agreement”) govern your access to and use of our website and services provided through www.himalayanbites.myshopify.com (the “Site”). By using our website or purchasing any product from us, you agree to these Terms.

Please read them carefully before using our site.

1. General Overview

Himalayan Bites is an online store offering organic and traditional food products sourced directly from the high mountains of Gilgit-Baltistan, Pakistan.
By accessing or purchasing from our website, you agree to comply with and be bound by these Terms and our Privacy Policy.

2. Products and Availability

All our products are natural and organic, made in limited quantities. We strive to keep all items in stock, but availability may vary due to seasonal sourcing and production.
We reserve the right to modify, discontinue, or update any product without prior notice.

3. Pricing and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
We accept Cash on Delivery (COD) and other listed payment methods at checkout.
Himalayan Bites reserves the right to update prices or promotional offers at any time.

4. Shipping and Delivery

Orders are processed within 1–2 business days of confirmation.
Delivery times depend on your location and courier services.
Once an order is dispatched, tracking details (if available) will be shared via email or SMS.

We are not responsible for delays caused by courier companies, weather, or other unforeseen circumstances.

5. Return and Refund Policy

Due to the perishable nature of food items, all sales are considered final.
However, if your order arrives damaged, expired, or incorrect, please contact us within 48 hours of delivery.
We will review your case and offer a replacement or refund if applicable.
For more details, please visit our Return & Refund Policy page.

6. Intellectual Property

All content on this website — including images, text, graphics, and logos — is the property of Himalayan Bites and protected by copyright laws.
You may not reproduce, modify, or distribute our content without written permission.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to interfere with website security or performance.
  • Resell, duplicate, or misuse our products or content.

8. Limitation of Liability

Himalayan Bites is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
All our products are natural, and results may vary based on individual use and health conditions.

9. Changes to Terms

We may update or revise these Terms from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

11. Contact Us

If you have any questions regarding these Terms, please contact us:
📧 Email: himalayan.bites25@gmail.com
📍 Address: Hunza Dry Fruits, Garhi Bagh, Gilgit-Baltistan, Pakistan